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Requirements for the Provider Directory API CMS Interoperability Rule

Understand the requirements that will make you compliant to the FHIR-based Provider Directory mandate under the CMS Interoperability Final Rule

Who is this rule for?

This rule applies to Medicare Advantage (MA), Medicaid Managed Care Organizations and Children’s Health Insurance Programs (CHIP)

Doctor and Patient

What do health plans need to do?

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CMS-regulated health plans must create a FHIR API-based Provider Directory that includes, for example: 

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Provider name

Status

Address

Phone number

Specialty 

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MA’s that include a Medicare Advantage prescription drug plan (MA-PD), they must make available a pharmacy directory, which includes: 

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Pharmacy name

Address

Phone number

Type of pharmacy

Total number of in network pharmacies

How does the Provider Directory work?

Creating a publicly available Provider Directory means that all in-network information is kept in one place, encouraging better accessibility, continuity, and transparency. In addition, the consistent FHIR format enables interoperability, promoting seamless data flow between health systems.

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The Provider Directory needs to be publicly available through the health plan’s website. When data is added or changed, it must be updated within 30 days. 

Overall, the Provider Directory enables:

01

Reduced Provider Burden

Providers can easily identify and access other in-network provider information, ultimately improving workflow by facilitating referrals, transitions of care, and care coordination.

02

Patient Empowerment

Current or prospective users can more easily identify which providers are covered by which payers, allowing them to make informed decisions about which health plans they want to enroll with.

03

Thirty-party Applications

Developers can leverage the publicly available provider information to create apps that meet patient needs. For example, an app can help prospective health plan users compare in-network providers by identifying available specialties, hours of operation, and languages spoken. 

Doctor's Desk

Implementation Guide

Payers can enable a FHIR-based Provider Directory API by utilizing HL7’s open-source Da Vinci Payer Data Exchange (PDEX) Plan Network IG.

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